Reviews

Called C & K at 8:30 am on a very cold day. Advised them our heater had gone out and requested first available technician. Was advised there was a tech working in our area and that he could be here today. Michael arrived around 2:15 pm and went right to work. He quickly located the problem and advised it was a clogged sensor. The repair was completed quickly. He explained the maintenance he had performed and the reason required. Luckily, he only had to unclog a sensor and while there he cleaned the ignitor, as well as check other components. A quick system check confirmed Heating was working properly. Michael was very knowledgeable, professional, and courteous. We are extremely pleased to give Michael a 5 Star Rating.

I've been using C&K Air and Heating for over 6 years now and happy that they are my go to company. When I bought this house over 7 years ago, the existing package unit was over 18 years old and was constantly going out. The appliance warranty that came with the house purchase had someone coming out every week fixing something. When I asked to have it replaced, I was told as long as parts were available they would continue to replace it. That was not going to work for me after I spent a week without heat. I got many quotes and outrageous pricing from at least 5 HVAC companies. C&K was extremely fair and came out and did a fantastic job in removing and replacing the old unit. It has had no problems at all. I have them service it every year and they are always prompt in their response and on time. Chris has come out to be hands on with his tech when needed. The first cold day this year, the heat wouldn't kick in. A call to C&K and they were out the next day. A part needed replacing and it was under warranty. They had the part installed in under a week and all is well and warm in my house. They have been fair, honest, and helpful. Chris goes the extra mile in helping his customers. I asked him for a recommendation on a crawl space issue. He couldn't give one, but put me in touch with a client who had a similar issue. That is a man who cares about his customers!

CK Air conducted a 5-star installation performance at my residence today. James led a crew of 4 as they arrived on time to install flex duct in my crawl space and completed the job ahead of schedule. All 4 of the crew were professional, polite and courteous and clearly answer whatever questions I had. Chris Kirk has built a 5-star heat/air service business that I have been fortunate to have a relationship with for over 10 years. Thank you Chris for going the extra mile securing the necessary supplies during this odd supply chain situation. If anybody out there is in need of a dependable heat/air provider look no further than the team at C&K Air

CK Air conducted a 5-star installation performance at my residence today. James led a crew of 4 as they arrived on time to install flex duct in my crawl space and completed the job ahead of schedule. All 4 of the crew were professional, polite and courteous and clearly answer whatever questions I had. Chris Kirk has built a 5-star heat/air service business that I have been fortunate to have a relationship with for over 10 years. Thank you Chris for going the extra mile securing the necessary supplies during this odd supply chain situation. If anybody out there is in need of a dependable heat/air provider look no further than the team at C&K Air

This is the second time I have used C&K air & heating in two different seasons. Both technicians were thorough, efficient ,and polite. Each explained in detail what was going on and how to fix the problem. Thank you C&K.

10/27/21 Have used C & K Air and Heating twice in the last couple of months.Once for A/C and once for heating.Jeff and Bo were both great techs.Honest ,professional and good work.Would highly recommend.

I would highly recommend C&K. They’ve earned first place on my list to call for AC issues. Our service tech Michael was terrific. We thought our compressor had gone out recently and turned out to be just a capacitor. Michael took the time to test everything thoroughly and sold us exactly the parts and services we needed and nothing more. We’ve had other local companies that advertise on TV replace a capacitor before in a pinch and got pinched on pricing. We’ve used C&K twice over the years with great experiences both times. Pricing has always been very reasonable. Previously we also had C&K replace one of our A Coils and they were the best on price for a high quality brand of coil then too. It’s stressful when AC issues hit. On both occasions, C&K has made it much less stressful for my family.

We’ve used C&K for years. Quick to reply and fast friendly service. Courteous technicians who answer all questions. Chris Kirk and his team are top notch professionals!

C & K was able to call me to let me know that the technician was on his way...#VALUABLE! JJ was able resolve my issue fast in a professional manner. Thank U!

I had both my A/C and Furnace units replace and the experience with C&K was top notch. Gave them a call, Chris was a professional and scheduled an quote right away. Jeff came and discussed option, was very knowledgeable, listened to my needs and wrote up a quote with several options. They even serviced my old units free of charge to keep my family comfortable until the install could be complete. Installation crew was prompt, efficient and took care to not damage anything in the home. I had several companies out for quotes and C&K was very reasonably priced. I would not hesitate to recommend them to anyone.

The experience with C&K was top notch. Gave them a call, Chris was a professional and scheduled an quote right away. Jeff came and discussed option, was very knowledgeable, listened to my needs and wrote up a quote with several options. They even serviced my old units free of charge to keep my family comfortable until the install could be complete. Installation crew was prompt, efficient and took care to not damage anything in the home. I had several companies out for quotes and C&K was very reasonably priced. I would not hesitate to recommend them to anyone.

James did a very nice job on a new 4 ton Trane condenser unit. There were kinks in the lines he repaired, and he replaced all the old electrical wiring....

Very quick & great service. They was there within an hour 😄

I called the office, in a panic, because we have been without air for over a week!! I have small children. Mr. Jeff came out to our house and he was amazing. Very knowledgeable, professional, and thorough. He did not talk “over my head”, as he spoke in terms that I could understand. My husband wasn’t home, so he even reexplained everything to him by phone. Mr. Jeff went above and beyond and that’s says a lot about this company. This will be the only company that we will use going forward! You cannot go wrong with choosing them. Beyond 5 star service. Thank you!!

I just purchased a hone they had installed the HVAC in. When I had a problem over the later part of the weekend (the condensate pump went out), they got me scheduled for first thing Monday morning since they are closed Sunday. They told me it would be around 8:30. At about 8:15 I got a call that they were on the way. They were at my house by the promised time. They immediately diagnosed the problem and had the system repaired by 10:15 and they even had to leave and go get the part. I highly recommend this company and will be using them for all future maintenance. They were easy to talk to, easy to work with, on time and efficient. Thankfully my part was covered under warranty so I had charge for the days service. Wonderful experience with these guys!

This company came in and got the job done! The techs were friendly and knowledgeable. They did a great job getting our new unit up and running. We will definitely use them again if we ever need help with heating or air. I now recommend them to everyone I know!!

Excellent service!

These people are great! They came out and thoroughly checked at our house HVAC system after we moved in and had a problem. They tried to resolve it without replacing the unit, but in the end, still had to do that. We took bids on the service work and they were competitive with the other companies. However, we found them to be the most professional, informative, and responsive. We just had them out for the semi annual maintenance/cleaning. Again they were professional, timely, efficient , and explained everything they were doing. No unnecessary add-ons or sale pushes. The best thing I can say about them is: they say what they do and they do what they say. You can count on Chris and his team for all your HVAC needs.

Awesome job, great workmanship, a truly fine job.

I can’t say enough good things about this company. They have been out to our house for routine maintenance, repairs, and just recently installed a new system. The service techs are knowledgeable, professional, friendly, and always on time. The office staff is awesome,too.

C&K just replaced the 32 year old AC and heating system in our midtown Memphis home. They were absolutely great! Jeff Bumpas came to our house twice and spent a few hours in order to determine what would be needed, explaining every detail to us, and to give us an estimate. Today he led a team of six, and we were amazed at how coordinated the crew was in removing the old system and completing the installation of the new one. We couldn’t believe that they completed all the work in just one day and left their work area very clean! THANKS, Ken

Excellent workmanship. Service was above and beyond expectations. Best repair experience we have ever had. Bo diagnosed the issue that 2 other techniancians with other companies have missed in the past. Our ac hasn't worked at 100 percent in years, but now it does. We will never use another company.