Chris came to our home in Lakeland last Wednesday, and gave us options to repair or replace our 5 ton AC unit. Our AC had been out for about 10 days. Once we agreed on the work to be done, we informed Chris that we have out-of-town guests coming the following weekend, about 10 days out, and that we really needed things done before then. Looking at his schedule, he said that the following week was fully booked, but that he could have a crew come Saturday, and do the work. We agreed that this would be a good solution.
The two technicians who came were hard-working, very professional, very courteous, and did a great job. They arrived about 8:30 Saturday morning, and the new system was running about 11:30. They charged the unit, checked it out thoroughly, and were done by about 12:30. Our house took a while to cool down, but shortly after dark it was at a very comfortable temperature. (It was about 100 that day.)
We're also very pleased that they did such a great job at cleaning up when they completed their work. There is nothing which would indicate that any work had been done. That speaks to their professionalism and is a great plus for the company.
We couldn't be more pleased. The service we received from everyone involved was top-notch. When we need any AC or heating service in the future, C&K will be the first company we call. We will also recommend C&K to anyone who asks for referrals. The work was very timely, and really helped us out for hosting our friends from out of town.
C&K is a great company. They will help you with your air and heat problems, and you won't be disappointed.