Reviews
At C & K Air and Heating, Inc. we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.
Read what other customers have said about us.
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See What Our Customers Have to Say - 234 Reviews

Emily Matheny
06/29/2026
Located in Olive Branch
06/29/2026
Located in Olive Branch
Unfortunately, as the summer began, we were having intermittent problems with our upstairs unit. C&K continued to evaluate the unit until the exact cause of the problem was pinpointed. A new control board and harness had to be ordered from the factory. It was installed quickly once it was delivered. I really appreciated the service we received both from the C&K Office and the technicians Michael, who was very persistent, and James as well. I will continue to recommend this company to friends. Emily M

Gary Dean
06/17/2026
Located in Olive Branch
06/17/2026
Located in Olive Branch
Highly recommend C & K Air and Heating. AC unit on 1st floor went out. Did a search and settled on C & K Air and Heating based on reviews. Allie was 1st point of contact. She informed me they were really busy due to the heat. It was the hottest days we've had this year and it wouldn't be until the next day before she could get anyone available to look at my AC unit. To my surprised I got a call from Allie a couple hours later saying a technician finished a job a little early and could come to look at the AC unit. The problem was diagnosed and I was given 3 choices. Also he said he would look to see if the AC unit was still under warranty, fortunately it was. He informed me the components were available and scheduled repairs the next day. The technicians called to confirm they were on the way. They arrived when they said they would. 5 hours later I had AC again.
Service: System Repairs

Dee
05/21/2026
Located in Rossville
05/21/2026
Located in Rossville
James was very pleasant took time to explain what he was checking. He answered all the questions and solutions. Took time to be patient with senior citizens. Ended up signing a contract for a year. Great customer service and a great technician. Thank you James for your service.
Service: Preventive Maintenance

Ken Beasley
05/12/2026
Located in Olive Branch
05/12/2026
Located in Olive Branch
💯 LOCALLY OWNED. Installed new HVAC and whole-house dehumidifier. Their pricing was better than two other companies. MOST importantly, they demonstrated superior knowledge of how new systems must be installed to prevent fire and leaks with new refrigerant standard. Owner (Chris Kirk) is very involved and James is truly superb. They never try to upsell and are always willing to educate me on how to troubleshoot and optimally operate the equipment.

Vijay
04/27/2026
Located in Olive Branch
04/27/2026
Located in Olive Branch
my hvac system not working properly. JMAES AND MICHEAL came and find the flaw . Ordered parts and replaced the parts. James told me not to spend money if these part fix the issue . Their communication person I think her name is “Sheryl” was great through out communication. Great people. No cheating . They don’t ask you to replace AC unlike many others. Keep up good work sir !

Ruth Bernabe
04/10/2026
Located in Olive Branch
04/10/2026
Located in Olive Branch
C&K is always very professional. I know they are going to do what needs to be done without cutting corners and at a fair price. James always wears shoe covers when he comes in the house. C&K actually corrected some things that a contractor did during a renovation. They tell you the truth and do the job well. Usually they clean after themselves if needed. I recently had an entire new system put in upstairs with ductwork and repairs that needed to be done. It was a very dusty, messy job and although they did put a tarp on the floor in the entry way, they could have cleaned a little better afterwards. We will continue to use them. Best around.

Rolf Williams
04/10/2026
Located in Olive Branch
04/10/2026
Located in Olive Branch
James worked to troubleshoot our AC unit that had ceased working. He quickly diagnosed the problem and got us back up and running and a short time. He was professional and very thorough. He made sure to take the time to explain exactly what was going on. Extremely happy with the service we've received from this company for several years now. Also a shout out to Allie in the office who is prompt in responding to messages and following up on scheduling. Thanks C&K.
Service: System Repairs

Lealanda Ingram
01/22/2026
Located in Olive Branch
01/22/2026
Located in Olive Branch
Wasn’t able to leave a review for the technician on the website for some reason but I’d like to give a huge shoutout to Mr.Jeff for coming out on last Friday to service my grandmother’s HVAC system, we were experiencing issues with the heat not coming on and he was able to troubleshoot the issue in a efficient manner of time and get the issue resolved, he also was able to give me a safety tip that was well needed especially in these cold winter months! Mr. Jeff is very knowledgeable when it comes to doing his job, so glad I chose to go with this particular company.

Wayne & Jamie Hinely
01/19/2026
Located in Memphis
01/19/2026
Located in Memphis
We Lost Heat during the night I called this morning! They were busy but would try to see what they could do or for sure tomorrow. Got a call around lunch & they had someone that could come JJ was at our door in less than 30 mins JJ has been here beforeWe had Heat running with his excellent knowledge very Soon Very Dependable Highly Professional & Praised
Service: System Repairs

Stephen (Steve) Stapleton
01/13/2026
Located in Germantown
01/13/2026
Located in Germantown
Jeff Bumpus is so knowledgeable and professional. He is always very thorough in not just performing preventive maintenance but checking to see if any additional issues might arise going forward. Jeff is a great Ambassador for C & K!
Service: Preventive Maintenance

Patricia Hammond
01/13/2026
Located in Olive Branch
01/13/2026
Located in Olive Branch
I had my HVAC repaired and serviced, very reasonably priced, JJ was my service tech, he explained everything he did was very attentive to details, very courteous and professional. If you need your heat or air serviced or repaired make sure to ask for JJ he is excellent at his job!
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