Reviews

I had an accidental payment go through to them recently (they were not at fault). Called and explained the situation and they were so quick to get my money back, and very kind! I definitely recommend them for the sheer reason of their honesty!

C&K Air and Heating rescued us with a SOLID technician who did THOROUGH work and did not charge us a fortune (99 show up, plus fuel charge of $10) then informed us the competitor had misrepresented the pricing for repairs and promptly purchased, replaced the board and then cleaned the external unit. DONE and for 1/2 the quoted price of just the board from a major competitor. This family owned, local business is now the sticker on my HVAC and is who I'm calling.

Am old and disabled-the owner and employees have been such a blessing in helping me and their prices are affordable! They are so respectful and compassionate at their career. Thank you all for always helping me. Addendum, Since I cannot get up the stairs after hip surgery, I wasn't able to see the installation. WELL! Let me tell you I've had nothing but damage to my ceiling and heating unit. Also they will not contact me to take care of this debacle...

We have used C&K for ten years and have always received excellent service. This morning we woke to a 50 degree house. We received a callback as soon as they opened , and JJ came out within the hour. JJ has been servicing this unit twice annually for ten years and knew immediately what the issue was. Even after the issue was resolved, he stayed to monitor it until he was satisfied with the fix. Thank you so much!!!

Jerry found an issue that had been there since my furnace was installed by another company in 2019. I greatly appreciate his attention to detail and bringing this to my attention so I could get it resolved.

Was experiencing heating problems., Help arrived within 4 hours. Tech was Jeff and he did a great job. Was patient and thorough explaining what was wrong and solutions. Back in business now. Thanks again.

Our heat quit working on a Friday. JJ came out at 8AM Saturday morning and had us back up and running in an hour. The staff we spoke to on the phone was professional and prompt calling us back with an appointment. JJ was timely and professional. I highly recommend C & K

This place is great! Had a new system installed a little over a year ago, they were prompt, tidy and efficient. Since then, I've had no problems with the system, and when they come to change the filters, again they are prompt, pleasant and efficient. I highly recommend them!

James and the entire crew were awesome! All were very knowledgeable about their role in the install and all were very personable. Not only was install excellent, cleanup was as well. Highly recommend!!!

James and the entire crew were truly excellent. They worked so well as a team. They were all very personable and professional. James was so knowledgeable and patient and broke explanations down to my level of understanding. Cleanup - both inside and outside- was impeccable! Truly, best work crew Ive ever had in my home!! I will be highly recommending this great company to all my friends!

We used C&K to add AC and heating to our mother in law unit. It was an extremely pleasant experience. Not only did they beat pricing of other nearby HVAC companies, but they offered us better grade hardware, and were in general, very friendly to work with, quick, and responsive. I also recently had them come out and handle our furnace in our main house. JJ was the lead project manager for both jobs and he ensured everything was taken care of properly, on time, well communicated, and most importantly - all work resolved to our satisfaction. I will be going to them going forward for all of our HVAC needs and would gladly recommend them to friends and family.

C and K is one of the best Heating and A:C companies in the area. In the past 50 years, I have used several. , James, technician, came to my home to evaluate a condensation problem with A/C duct. He examined the situation and told me what needed to be done. He talked with his boss to see if he could complete the job at this time, since it was a bigger job than I originally thought.We agreed on the needed repair, he gave me a reasonable price and he completed the job efficiently. James was very knowledgeable, courteous and efficient. He worked through his lunch hour to complete the job!! I was very pleased and grateful.I have also had C and K techs JJ and Jeff in the past, they have also done excellent work in repairing or maintaining my heating and A/C systems. Great company with excellent employees and service. Compliments also to Ally, the receptionist, who assists with scheduling and keeps client informed of time when technician will arrive to do service.

Accomodating

James did a fantastic job. He identified a wiring error performed by the previous HVAC company and corrected it. Very personable and patient. Answered all my questions. THANKS!

The office was friendly and polite when scheduling my appointment and following up. The tech Michael was punctual, friendly and knowledgeable. He had the issue diagnosed and fixed in about an hour. The prices were also reasonable. I will call back in the future when I need any heat and air service 👍

I’m always skeptical using a company for the first time. C&K came out today and worked on my furnace that has been giving me problems for about a week. I was very pleased with the results. The technician Michael did a great job and was very transparent and informative. I was surprised how fast he completed the job. When it came to the price it was as estimated and no “gotcha” surprise that I’m used to and was waiting for. He answered every question honestly which means a lot these days. I will be using them in the future because trust is everything in my book.

I have reached out to C&K several times after a different company did a horrible job installing a new unit in the summer of '22. C&K have always been very responsive, respectful, courteous, kind, and swift. Usually they are here the same day I call with an issue, and the technicians always take the time to show me what the issue is and make sure I feel knowledgeable and confident in the solution(s). I love their transparency and quick response times. If you're looking for an HVAC company, avoid the mistakes I made and start out right by using C&K from the beginning.

I had my new Trane system installed by C&K. I have chosen them after looking at 5 different companies and they were the best in terms of knowledge, expertise, time spent examining everything, thoroughness of quotes and customer service. Jeff is the best. They installed my new furnace and HVAC in December. It passed city inspection with flying colors. They also got a customer for life.

Wonderful service!

Very good and great service!

C & K was friendly and helpful starting with the receptionist. They were able to get me in same day when I had called early afternoon. Michael, the tech, was a gem going up and down the attic stair letting us know all that needed done and getting it done efficiently and at a reasonable price. I highly recommend them. And I will be using them again as needed! Very happy.

Would definitely recommend. Jeff put us back on chill!

JJ, Sierra and Crew were absolutely amazing to work with. Upon inspecting my system, JJ let me know that my 5 ton unit would never adequately keep my 2800sf home cooled or heated properly because it was simply just too much space for this one unit. He recommended I add on another smaller unit, where other companies recommended I just replace my 5 ton and possibly add another on. He didn't try to sell me something I didn't need, actually told me that my current unit is working fine just being overworked. We scheduled an install for an additional 2.5 ton unit and the difference in my home has been night and day. My entire house is cool, even on the hot summer Memphis days. I've actually had to adjust my programs because it was getting TOO cold in the house for my twins! For the first time in 10 years, I'm actually comfortable in my house all thanks to C&K!