Reviews

At C & K Air and Heating, Inc. we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.
Read what other customers have said about us.
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See What Our Customers Have to Say - 174 Reviews

Beth De Groff
10/24/2023
10/24/2023
C & K was friendly and helpful starting with the receptionist. They were able to get me in same day when I had called early afternoon. Michael, the tech, was a gem going up and down the attic stair letting us know all that needed done and getting it done efficiently and at a reasonable price. I highly recommend them. And I will be using them again as needed! Very happy.

Monique Bailey
08/03/2023
08/03/2023
JJ, Sierra and Crew were absolutely amazing to work with. Upon inspecting my system, JJ let me know that my 5 ton unit would never adequately keep my 2800sf home cooled or heated properly because it was simply just too much space for this one unit. He recommended I add on another smaller unit, where other companies recommended I just replace my 5 ton and possibly add another on. He didn't try to sell me something I didn't need, actually told me that my current unit is working fine just being overworked. We scheduled an install for an additional 2.5 ton unit and the difference in my home has been night and day. My entire house is cool, even on the hot summer Memphis days. I've actually had to adjust my programs because it was getting TOO cold in the house for my twins! For the first time in 10 years, I'm actually comfortable in my house all thanks to C&K!

Jamie Hinely
06/08/2023
Located in Memphis
06/08/2023
Located in Memphis
Wonderful to work withGreat schedule in time to help us JJ was a pleasure to have him address our problems. He had our problems solved within an hour! We went without Air fearing we couldnt afford to fix our unit! GREATEST REWARD to hear the unit! We were given your company by our neighbor! What a Blessing to have your contact!
Service: System Repairs

X2 Cummins
03/18/2023
03/18/2023
It was time to replace my 4 ton unit, and what a better time to get it done while we could take advantage of the tax credit. Jeff and the guys were professional in their communication in answering any questions I had during the installation. Not only did they put down drop cloths inside to protect the floors, they cleaned up after themselves. These guys immediately set themselves apart from the rest right from the start. Jeff and C&K will be the only HVAC contractors I'll be recommending in the future.

John Stephens
12/13/2022
Located in Memphis
12/13/2022
Located in Memphis
I am a retired contractor with 35 years experience. I was amazed to witness a crew of workers arrive at my home ready to work. They were pleasant with me and with each other. They executed design changes which fixed my air distribution problems. They then removed the old hvac, installed a new unit, cleaned up and removed all trash in one day. Amazing performance.
Service: System Installations

Cricket Lemm
09/27/2022
Located in Memphis
09/27/2022
Located in Memphis
I'm a little late in writing this review, our install was in June (2022) but I couldn't go without expressing my gratitude.Everyone at C & K was absolutely awesome! These were the most attentive, caring, and polite group of people I have ever had the pleasure of meeting. From the first person who came and gave me the quote, the office ladies, and the installers.Because of the crazy heat this summer, they came out right away, got what I needed order and installed so quickly. One of my dogs suffered from the heat so I was rushing to get her to the vet, and both gentlemen who brought out the loaner window unit asked if they could help me get her in my vehicle. The lady in the office called to check on her the next day and then the installers asked about her when they came back to install.Despite the fact that their prices were the best, MOST IMPORTANTLY their service was above and beyond! I HIGHLY RECOMMEND C & K if you need any HVAC service. I am so very pleased with them.
Service: System Installations

Carlos Martin
09/14/2022
09/14/2022
Our A/C system quit working after 20 + years. We have used a wonderful tech , Jeff, to do maintenance on both of our units in our home. I called Jeff and he came to our home on a Sunday and assessed that the unit was leaking and could not be fixed. Our wonderful new system was installed by this very professional and reliable company only two days after. The two techs that came were professional, very knowledgeable, and efficient in their installation. The owner of the company , Chris, staff, and Jeff worked with my insurance company and I was able to be reimbursed . Thank you - Chris and Jeff , for going above and beyond expectations. This type of service is what everyone can expect from this excellent business. I will certainly recommend them to all of our friends and business associates!

Trey Ray
08/10/2022
08/10/2022
I needed my existing Frigidaire A/C and Furnace units replaced after 17 years of use. I contacted C&K for a quote on a replacement TRANE system. Chris showed up and performed a very thorough assessment and provided a competitive quote for the new TRANE system. The C&K team installed the new system (upstairs and downstairs) over a 2 day period and were very professional and courteous throughout the process. The installers also adjusted air flow throughout the various zones of the house as needed. The installers did a walkthrough each day to explain the new equipment and answered all my questions. I highly recommend C&K for your HVAC needs.

Michael Griffith
07/25/2022
07/25/2022
Chris came to our home in Lakeland last Wednesday, and gave us options to repair or replace our 5 ton AC unit. Our AC had been out for about 10 days. Once we agreed on the work to be done, we informed Chris that we have out-of-town guests coming the following weekend, about 10 days out, and that we really needed things done before then. Looking at his schedule, he said that the following week was fully booked, but that he could have a crew come Saturday, and do the work. We agreed that this would be a good solution.
The two technicians who came were hard-working, very professional, very courteous, and did a great job. They arrived about 8:30 Saturday morning, and the new system was running about 11:30. They charged the unit, checked it out thoroughly, and were done by about 12:30. Our house took a while to cool down, but shortly after dark it was at a very comfortable temperature. (It was about 100 that day.)
We're also very pleased that they did such a great job at cleaning up when they completed their work. There is nothing which would indicate that any work had been done. That speaks to their professionalism and is a great plus for the company.
We couldn't be more pleased. The service we received from everyone involved was top-notch. When we need any AC or heating service in the future, C&K will be the first company we call. We will also recommend C&K to anyone who asks for referrals. The work was very timely, and really helped us out for hosting our friends from out of town.
C&K is a great company. They will help you with your air and heat problems, and you won't be disappointed.

Anonymous
06/23/2022
06/23/2022
When Jeff came to our house to fix our AC. He was was friendly and professional. I was impressed that he was willing to come to our house after 5pm. And Jeff stayed until our AC was running properly again. I know this is a very busy time of year. Jeff was focused and got the job done right.

Lisa Limbacher
04/30/2022
Located in Olive Branch
04/30/2022
Located in Olive Branch
Chris came to my house on a Saturday within 30 minutes he arrived. My downstairs Trane unit was not working, he checked the capacitor and it was bad, replaced it with another capacitor (made in USA).I was low on Freon in both units he added 3.5 lbs. total. Chris also cleaned both units outside thoroughly and also check units inside.Very Professional!Will use them in the future.
Service: System Repairs
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